Terms & Conditions

Acceptance of Terms

By accessing or using the Vet Wholesalers website and services, you agree to be bound by these Terms and Conditions, all applicable laws of the State of California, and relevant United States federal regulations. If you do not agree with any part of these terms, you must discontinue use of our website and services immediately. Continued use of the website constitutes acceptance of any updates or modifications to these Terms and Conditions.

Scope of Services

Vet Wholesalers provides visual-first creative services including, but not limited to, brand launch visual kits, campaign key visual design, social media highlight covers, story ads design systems, and visual hook frames for ads and reels. All services are delivered digitally unless otherwise specified in writing. The scope, timeline, and deliverables of each project are defined on a per-project basis and may vary depending on client requirements.

Intellectual Property Rights

All designs, visuals, templates, concepts, and creative materials produced by Vet Wholesalers remain our intellectual property until full payment has been received. Upon full payment, clients are granted a non-exclusive, non-transferable license to use the delivered assets for their intended commercial or promotional purposes. Vet Wholesalers retains the right to display completed work in portfolios, case studies, and marketing materials unless a written non-disclosure agreement states otherwise.

Client Responsibilities

Clients agree to provide accurate, complete, and timely information required for project execution. Any delays caused by missing assets, late approvals, or incomplete feedback may affect delivery timelines. Vet Wholesalers is not responsible for project outcomes impacted by inaccurate or insufficient information provided by the client.

Payments and Billing

All fees are communicated in advance and must be paid according to the agreed payment schedule. Payments are non-refundable once work has commenced, unless otherwise agreed in writing. Failure to complete payment may result in suspension of services, withholding of deliverables, or termination of the project. Vet Wholesalers reserves the right to revise pricing for future services.

Revisions and Modifications

Each service package includes a defined number of revisions. Requests exceeding the agreed revision limit or falling outside the original scope of work may result in additional charges. Significant changes to the project direction may require an updated timeline and revised pricing approval before work continues.

AI and Emerging Technologies Disclaimer

Vet Wholesalers may utilize or introduce AI-assisted creative tools to enhance efficiency, ideation, and visual variation. These tools are intended to support, not replace, human-led creative judgment. Creative outcomes may vary, and Vet Wholesalers does not guarantee specific performance results from AI-assisted outputs.

Limitation of Liability

To the maximum extent permitted by California law, Vet Wholesalers shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or services. Our total liability for any claim shall not exceed the total amount paid by the client for the service giving rise to the claim.

Third-Party Platforms and Tools

Vet Wholesalers is not responsible for policy changes, outages, algorithm updates, or performance issues related to third-party platforms such as social media networks, advertising platforms, hosting providers, or analytics tools. Clients acknowledge that such platforms operate independently and are beyond our control.

Privacy and Data Protection

Vet Wholesalers respects user privacy and handles personal information in accordance with applicable California privacy laws, including the California Consumer Privacy Act (CCPA). Personal data is collected solely for communication, service delivery, and business operations. We do not sell, trade, or misuse personal information.

Termination of Services

Vet Wholesalers reserves the right to terminate or refuse services if a client violates these Terms and Conditions, engages in unlawful activities, or behaves in a manner that is abusive, unethical, or harmful to our business. Any outstanding payments remain due upon termination.

Governing Law and Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with the laws of the State of California, United States. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located within California.

Contact Information

For questions, concerns, or legal inquiries regarding these Terms and Conditions, please contact us at:
Email: contact@vetwholesalers.site